Shipping policy
Processing Times
Orders are processed within 1-2 business days (excluding weekends and public holidays). You’ll receive a confirmation email with tracking information as soon as your order is dispatched.
Orders are processed within 1-2 business days (excluding weekends and public holidays). You’ll receive a confirmation email with tracking information as soon as your order is dispatched.
Shipping Rates
Free Shipping over $59 Australia wide.
Shipping rates are calculated at checkout based on your location.
Order Tracking
All orders come with a tracking number. You can follow your package's journey through the link provided in your shipping confirmation email.
All orders come with a tracking number. You can follow your package's journey through the link provided in your shipping confirmation email.
Lost or Damaged Items
If your order is lost or arrives damaged, please contact us at contac@braziliantapioca.com.au with your order number and details. We’ll work with the carrier to resolve the issue and ensure you’re taken care of.
Contact Us
For any questions or assistance with your order, feel free to contact us at contact@braziliantapioca.com.au.
For any questions or assistance with your order, feel free to contact us at contact@braziliantapioca.com.au.